Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Nathaniel Diaz

Phoenix,AZ

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

AutoZone
Tempe, AZ
01.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintains a safe working environment including PPE (Personal Protective Equipment)
  • Communicates with managers regarding customer concerns and employee matters.
  • Actively engaged in developing more effective customer service skills
  • Ensures assigned store tasks are completed in a timely manner on assigned shift
  • Ability to diagnose automobile problems and recommend solutions

Production Crew Member

AZ Barrio Stories
Phoenix, AZ
08.2021 - 05.2022
  • Communicated with team members to ensure smooth workflow.
  • Assisted in the setup and operation of production equipment.
  • Ensured safety protocols were followed during production.
  • Worked closely with other crew members to meet deadlines efficiently.

Education

High School Diploma -

The Academies At South Mountain High School
Phoenix, AZ
05-2022

Skills

  • Leader
  • Team player
  • Problem-Solving Abilities
  • Product Knowledge
  • Data Entry
  • Active Listener
  • High Attention to detail
  • Customer Service

Affiliations

  • Multi-sport Athlete as well as Multi Instrumentalist.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited

Accomplishments

In my current role i am known for my amazing customer service.

Certification

  • Certified in Adobe Premiere Pro

Timeline

Customer Service Representative

AutoZone
01.2023 - Current

Production Crew Member

AZ Barrio Stories
08.2021 - 05.2022

High School Diploma -

The Academies At South Mountain High School

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Nathaniel Diaz