Nathaniel Gomez
Elk Grove Village,IL
Summary
Dedicated services representative with versatile background across diverse businesses, including Restaurants , Retail, and Fitness organizations. Skilled in cultivating productive relationships with clients – addressing individual inquiries and concerns. Interpersonal driven person ready to communicate and make relations with every possible guest, member, and client.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/Host
BUFFALO WILD WINGS
Elk Grove Village, IL
11.2018 - 08.2019
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Assist customers by providing information and resolving their complaints
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greet customers entering establishments
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Request information or assistance using paging systems
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment
Merchandising Associate
Lowe's Home Improvement
Rolling Meadows, IL
10.2020 - 08.2021
- Create eye-catching product displays at our retail locations
- Follow detailed merchandising project plans
- Complete merchandising resets
- Rotate and price store merchandise
- Work with vendors, and support and review their work.
Kitchen Staff
Buffalo Wild Wings
Elk Grove Village, IL
11.2019 - 10.2020
- Kitchen staff member
- Preparing meals
- Prepping ingredients
- Closing kitchen
- Opening kitchen.
Fulfillment Specialist
Target
Schaumburg, IL
09.2021 - 03.2022
- Select items for order pickup, drive up and ship to home for digital guest orders
- Accurately put on hold all order pickup and drive up orders
- Properly prepare, pack and sort guest orders for shipment using correct materials
- Meet productivity metrics and other fulfillment goals
- Meet guest order promise times to deliver on the guest demand
- Own your workspace and supplies; keep equipment and designated areas organized and supplies in stock.
Member Experience Specialist
VASA Fitness
Glendale Heights, IL
07.2023 - 12.2023
- Provided exceptional customer service to members, addressing inquiries and resolving issues in a timely manner.
- Greeted members upon arrival, providing assistance with membership applications and other related processes.
- Collaborated with internal teams to ensure smooth operations and seamless experiences for members.
- Resolved complaints from customers regarding products or services in a professional manner.
- Provided support during promotional events by organizing activities and answering questions from attendees.
Personal Trainer
VASA Fitness
Glendale Heights, IL
12.2023 - Current
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Maintained records of client's performance data such as weight loss, muscle gain.
- Explained principles of nutrition including basic dietary guidelines to help optimize results.
Education
High School Diploma -
ELK GROVE HIGH SCHOOL
05.2020
Skills
- Guest Services
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Bilingual
- Problem Solving
- Quick Adaptation
- Team player/Leader
- Interpersonal
Certification
- CPR certified
- NASM Certified Personal Trainer
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Personal Trainer
VASA Fitness
12.2023 - Current
Member Experience Specialist
VASA Fitness
07.2023 - 12.2023
Fulfillment Specialist
Target
09.2021 - 03.2022
Merchandising Associate
Lowe's Home Improvement
10.2020 - 08.2021
Kitchen Staff
Buffalo Wild Wings
11.2019 - 10.2020
Cashier/Host
BUFFALO WILD WINGS
11.2018 - 08.2019
High School Diploma -
ELK GROVE HIGH SCHOOL
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