Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Nathaniel Iapalucci

Nathaniel Iapalucci

Greensburg,PA

Summary

Observant law enforcement officer committed to serving and protecting others. Focused professional with history of using sound judgment in intense situations. Experienced in monitoring community activity to prevent dangerous and criminal activities. Motivated individual with experience in customer service and sales. Skilled in building relationships and understanding other's needs. Strong communication and interpersonal skills for providing any service.

Overview

9
9
years of professional experience

Work History

Commercial Account Manager

Iapalucci Property Maintenance
08.2015 - Current
  • Managed diverse portfolio of commercial accounts, ensuring timely delivery of services and invoices.
  • Provided exceptional customer service, addressing concerns promptly and maintaining open lines of communication with clients through emails.
  • Processed mail and emails from customers.
  • Contributed to team objectives in fast-paced environment.
  • Presented professional image consistent with company's brand values.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Campus Patrol Officer

Penn State University
05.2023 - 08.2023
  • Investigated reports of suspicious activity or persons, taking appropriate action to mitigate potential threats.
  • Reported maintenance issues identified during patrols improving overall upkeep of facility grounds.
  • Utilized surveillance systems and technology effectively to monitor potential areas of concern around campus.
  • Conducted thorough investigations into reported incidents using interviews, evidence collection techniques leading to successful resolution cases.
  • Enhanced campus safety by conducting regular foot and vehicle patrols throughout premises.
  • Maintained accurate records of patrol activities, incident reports, and other relevant documentation for future reference.
  • Provided security and safety to school staff and students.

Patrol Officer

Frazer Township Police Department
12.2021 - 03.2023
  • Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
  • Arrested suspects with appropriate use of force, following departmental guidelines and legal procedures.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
  • Provided assistance to citizens in need, including medical emergencies or vehicle breakdowns, demonstrating compassion and professionalism at all times.
  • Monitored traffic violations, issuing citations as necessary.
  • Investigated suspicious activities, deterring potential criminal behavior and maintaining community security.
  • Testified in court cases as needed, providing clear and concise accounts of events witnessed or investigated.
  • Developed positive relationships within the community through community events and regular interaction with citizens.

Deputy Sheriff

Westmoreland County Sheriff's Department
12.2020 - 04.2022
  • Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
  • Enhanced public trust by providing professional and compassionate assistance during emergencies.
  • Maintained structure and security during court proceedings.
  • Developed strong relationships with community leaders.
  • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
  • Utilized technology tools for efficient information gathering during daily operations.
  • Participated actively in ongoing training designed to enhance skills necessary for deputy sheriff duties.

Technician

Staples Office Supplies
05.2015 - 09.2017
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Certification #W007207 - Deputy Sheriff

Deputy Sheriff Education And Training Board
University Park, PA
09.2021

Act 120 - Municipal Police Academy

Westmoreland County Community College
Youngwood, PA
01.2021

High School Diploma -

Hempfield Area Senior High School
Greensburg, PA
05.2015

Protective Services Certification - Homeland Security, Law Enforcement, Firefighting

Central Westmoreland Career & Technology Center
Youngwood, PA
05.2015

Skills

  • Brand Awareness
  • Processing payments
  • Account Servicing
  • Client Relationship Building
  • Criminal Investigations
  • Court Proceedings
  • Report Writing
  • Civil processes
  • Detail Oriented
  • Problem-solving skills
  • De-Escalation Techniques
  • First Aid
  • Serving court documents
  • Suspicious Activity Monitoring

Hobbies

Snowboarding, Tennis, Billiards,
Gym Fitness, Photography, and Gaming.

Timeline

Campus Patrol Officer

Penn State University
05.2023 - 08.2023

Patrol Officer

Frazer Township Police Department
12.2021 - 03.2023

Deputy Sheriff

Westmoreland County Sheriff's Department
12.2020 - 04.2022

Commercial Account Manager

Iapalucci Property Maintenance
08.2015 - Current

Technician

Staples Office Supplies
05.2015 - 09.2017

Certification #W007207 - Deputy Sheriff

Deputy Sheriff Education And Training Board

Act 120 - Municipal Police Academy

Westmoreland County Community College

High School Diploma -

Hempfield Area Senior High School

Protective Services Certification - Homeland Security, Law Enforcement, Firefighting

Central Westmoreland Career & Technology Center

Similar Profiles

CREATE PROFILE
Nathaniel Iapalucci