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Accomplished Sales Manager offering over 10 years of providing superior member service and business development through proactive sales efforts and quality control. Maintained cordial and effective relationships with clients, coworkers, carriers, vendors and other business contacts. Performed complex tasks with many concrete and abstract variables.

Certified Nursing Assistant (CNA) with the State of Michigan and a Bachelor of Science in Management. Over 20 years of proven success in sales, account management, and customer relationship building. Proven track record of exceeding revenue goals, cultivating strong community and client relationships, and leading teams to success. Adept at identifying customer needs, creating personalized solutions, and delivering exceptional service. Passionate about serving seniors with compassion while driving occupancy and referral growth for senior living communities.

Sales leader with proven success in driving revenue growth and acquiring new clients. Expertise in strategic sales forecasting and relationship management. Consistently surpasses sales targets through strong communication and negotiation skills. Recognized for coaching teams and creating customer-focused solutions.

Over the last 10 years, I have obtained a loyal following of commercial as well as personal retail customers for the purchase of new Ford vehicles as well as pre-owned vehicles of all makes and models.
I have a current client "Book of Business" of over 700 clients to follow me to my new location, along with a perfect running CSI score for over the last eight consecutive years.

Resilient Sales Professional offering 16 years of providing superior member service and business development through proactive sales efforts. Leveraged problem-solving and effective communication to exceed sales targets, ensuring customer satisfaction and retention. Demonstrated adaptability and professionalism, driving continuous improvement and revenue growth through strategic negotiations and client engagement. Maintained cordial and effective relationships with clients, coworkers, carriers, vendors and other business contacts. Performed complex tasks with many concrete and abstract variables.

Donna Lee Murray

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Commercial Account Manager

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High School Diploma -

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Commercial Account Manager

Bachelor of Arts - History

High School Diploma -

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