Kendra Nunn
Tazewell,TN
Summary
Results-driven Commercial Account Manager with a proven record in client relationship building and tailored insurance solutions. Expertise in problem-solving and time management ensures high client satisfaction and retention.
Overview
7
7
years of professional experience
Work History
Commercial Account Manager
Price & Ramey Insurance Group
Tazewell, TN
04.2022 - Current
- Managed client relationships to ensure satisfaction and retention across diverse accounts.
- Developed customized insurance solutions tailored to client needs and industry trends.
- Conducted regular account reviews to identify opportunities for coverage enhancements.
- Collaborated with underwriters to streamline policy issuance and resolve complex issues.
- Trained junior staff on account management best practices and client engagement strategies.
- Prepared customer presentations and demonstrations of products to solicit new business.
- Prepared orders and issued binders, proofs of insurance and endorsements for delivery to clients.
- Maintained required data in agency management system to follow corporate guidelines.
- Processed cancellation requests from carriers and provided resolution to maintain financial equity.
- Negotiated favorable contract terms with suppliers, resulting in cost savings for clients.
- Maintained detailed records of each account, documenting interactions, transactions, correspondence, agreements, and related information for easy access by team members as needed.
- Identified cross-selling opportunities within existing accounts by staying current on additional product offerings available from the company.
- Provided exceptional customer service, addressing concerns promptly and maintaining open lines of communication with clients.
- Built relationships with customers and community to establish long-term business growth.
School Cafeteria Worker
Claiborne County School System
New Tazewell, TN
09.2019 - 04.2022
- Operated kitchen equipment and maintained cleanliness to ensure safe food preparation.
- Prepared and served nutritious meals in compliance with dietary guidelines and safety standards.
- Assisted with inventory management, tracking supplies, and minimizing waste for cost efficiency.
- Collaborated with staff to streamline meal service processes and enhance overall workflow efficiency.
- Trained new employees on food safety protocols and operational procedures for consistency in service.
Dietary Aide
Diverse Care of Claiborne
Tazewell, TN
03.2019 - 09.2019
- Prepared and served meals according to dietary guidelines and resident preferences.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with culinary team to ensure timely meal delivery for residents.
- Monitored inventory levels and communicated needs for food supplies effectively.
Education
High School Diploma -
Skills
- Deal closing
- Client relationship building
- Brand awareness
- Client acquisition
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Organizational skills
- Team collaboration
Accomplishments
I have my Property and Casualty Insurance License as well as my CISR Designation (Certified Insurance Service Representative)
Timeline
Commercial Account Manager
Price & Ramey Insurance Group
04.2022 - Current
School Cafeteria Worker
Claiborne County School System
09.2019 - 04.2022
Dietary Aide
Diverse Care of Claiborne
03.2019 - 09.2019