Nathaniel Kraemer

• Trained new team members on the menu and customer service protocols.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Greeted guests, promoted specials, and took orders.
• Operated the cash register with accuracy, ensuring proper handling of transactions.
• Kept workplace clean and organized in line with restaurant policies.
• Increased speed of service through effective multitasking and time management skills.

• Processed transactions efficiently using point-of-sale systems.
• Trained new employees on company policies and best practices in customer service.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Contributed to sales growth by upselling products

• Fulfilling online grocery orders by accurately picking items, managing orders using a scanning unit, and safely loading them into customers' vehicles.
• Selected and packaged groceries according to customer orders, ensuring accuracy and timeliness.
• Conducted quality checks on items before delivery, maintaining high standards for customer satisfaction.
• Developed expert knowledge of products, enabling accurate guidance for customer purchases.
• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Developed foundational skills in reading, writing, and mathematics.