Nathaniel LaRocca
Brevard,NC
Summary
Proven Parts Sales Manager at AutoZone, adept in operational efficiency and customer service, significantly enhanced sales and customer satisfaction. Skilled in warehouse management and inventory auditing, my strategic approach to task delegation and sales reporting led to notable operational improvements. Expert in fostering team collaboration and driving results through innovative solutions.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Parts Sales Manager
AutoZone
02.2023 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Helped maintain relationships between the store and commercial customers.
- Maintained well trained customer satisfaction between customers.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Created promotional initiatives such as discounts or special offers to incentivize purchases from new or existing customers.
- Analyzed sales trends to follow demands of customers and in-shop needs.
Lane Mechanic
Rockin' Bowl
11.2021 - 12.2022
- Ensured optimal performance of machinery through timely calibration checks, adjustments, and repairs as necessary.
- Enhanced safety measures by conducting thorough inspections of machinery and promptly addressing any issues detected.
- Performed root cause analyses on recurring issues, implementing corrective actions that prevented future occurrences of similar problems.
- Contributed to seamless transitions during shift changes by effectively communicating completed tasks and ongoing issues with incoming team members.
Education
Blue Ridge Community College
Brevard 08.2024 - 05.2025
High School Diploma -
Brevard High School
Brevard, NC06.2022
Skills
Operational Efficiency
Warehouse Management
Task Delegation
Sales Reporting
Ordering parts
Customer Service
Timeline
Blue Ridge Community College
08.2024 - 05.2025
Parts Sales Manager
AutoZone
02.2023 - Current
Lane Mechanic
Rockin' Bowl
11.2021 - 12.2022
High School Diploma -
Brevard High School
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