Summary
Overview
Work History
Education
Skills
Timeline
Server

Nathaniel Navarro

Salinas,CA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Experienced Server offering two years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic. Knowledgeable and dedicated customer service professional with extensive experience in restaurant and sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience

Work History

Sales Representative

Cellular Sales
Seaside, CA
12.2019 - Current
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.

Server

Applebee's
Salinas, CA
06.2018 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Concessions Worker

Maya Cinemas
Salinas, CA
02.2014 - 06.2018
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Education

High School Diploma -

Alisal High School
Salinas, CA
06.2016

Skills

  • Sales expertise
  • Customer Service
  • Excellent work ethic
  • Teambuilding
  • Point-of-sale transactions

Timeline

Sales Representative

Cellular Sales
12.2019 - Current

Server

Applebee's
06.2018 - Current

Concessions Worker

Maya Cinemas
02.2014 - 06.2018

High School Diploma -

Alisal High School
Nathaniel Navarro