Nathaniel Plush-Greenhalgh

• Monitored customer satisfaction levels through surveys and feedback forms.
• Used approved scripts to de-escalate angry customers during telephone interactions.
• Answered customer inquiries and provided accurate information regarding products and services.
• Answered customer inquiries via phone, email, and chat.
• Determined accurate prices for customer services, consistently searching for deals and best prices.
• Utilized job-related software to prepare change of address records and issue service discontinuance orders.
• Organized the storage area to ensure easy access to supplies and products.
• Stored and organized items in tool or supply rooms, allowing for easy retrieval.
• Stamped price tags on merchandise, referring to official price lists.
• Adhered to company policies regarding proper waste disposal procedures.

• Operated hand tools such as wrenches, hammers, saws, drills.
• Provided customer service by answering questions about product availability and pricing.
• Adhered to company policies regarding proper waste disposal procedures.
• Maintained records of daily deliveries and inventory levels.
• Acquired a safely dispensing propane certificate.

I made sure all duties and painting were done to perfection.

Supervised and made sure all employees were doing their jobs correctly.

Clean, maintain, and use commercial spraying equipment.