Nathaniel Rhoades
Candler,NC
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Collaborative team player who adapts to rapidly changing work situations and employee realities with a keen focus on IT asset management and documentation. Consistently beneficial to all technical operations and technological procedures.
Overview
3
3
years of professional experience
Work History
IT Technician
Samsung Austin Semiconductor
06.2021 - 07.2024
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured windows and applications.
- Responded to customer inquiries and provided technical assistance.
- Diagnosed and troubleshot hardware, software and network issues.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
Education
Associate of Applied Science - Information Technology
Austin Community College
Austin, TX05.2024
Skills
- Desktop Technical Support
- Hardware Installation
- Technical Support
- Technical Troubleshooting
- Network Troubleshooting
- IT Documentation
- IT Asset Management
- Microsoft Windows and Office
- Collaborative Team Player
- Problem-Solving
Timeline
IT Technician
Samsung Austin Semiconductor
06.2021 - 07.2024
Associate of Applied Science - Information Technology
Austin Community College
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