Nathaniel Robinson
Kennewick,WA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest experiences through effective communication and sales expertise. Recognized for multitasking and maintaining high service standards while fostering team collaboration in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server
Sterlings Steakhouse
Richland, WA
01.2024 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Field Worker
Upland
Sunnyside, WA
06.2020 - 06.2021
- team collaboration through communication and mutual support during field tasks.
- Maintained high levels of physical fitness required for demanding fieldwork activities such as extended hikes or heavy lifting.
- Completed 6 months of cherries and grape field work experience spanning 2 years.
Education
Associate Of Arts - Business
Pacific North West Community Christian College
Kennewick, WASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
Timeline
Server
Sterlings Steakhouse
01.2024 - 05.2025
Field Worker
Upland
06.2020 - 06.2021
Associate Of Arts - Business
Pacific North West Community Christian College