Nathaniel Ruiz
Fresno
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work History
Sales Associate
Hustler Hollywood
Fresno
12.2024 - 10.2025
- Customer Assistance: Greeting customers, answering questions about products, and providing recommendations based on their needs while ensuring a non-judgmental and professional atmosphere.
- Product Knowledge: Staying informed about the store’s wide range of adult products, including lingerie, novelties, lubricants, and pleasure products, so you can educate customers and make personalized suggestions.
- Sales and Upselling: Assisting customers in making purchasing decisions, promoting sales, and suggesting complementary products to enhance their experience.
- Merchandising and Stocking: Organizing displays, restocking shelves, and maintaining a visually appealing store layout.
- Register and Transactions: Handling sales at the cash register, processing payments, and ensuring accuracy with transactions.
- Store Maintenance: Keeping the store clean, organized, and following company policies regarding hygiene and safety.
- Discretion and Professionalism: Ensuring customers feel comfortable by maintaining a respectful and open-minded approach to their shopping experience.
Cook/Cashier
Wingstop
Fresno
10.2023 - 03.2025
- Cooked and prepared over 50 orders per shift while obliging to Wingstop's recipes and standards, ensuring each order had consistent quality and taste.
- Welcomed guests at the pick-up counter in a pleasant and professional manner, answered any questions or rectified any concerns they might have, and placed their orders accurately using the POS system.
- Answered phone calls for patrons placing to-go orders while helping customers with any questions they have about the menu and addressed all allergy concerns.
- Processed transactions efficiently using POS systems and handled cash and credit payments accurately.
- Operated kitchen equipment including fryers, grills, and ovens with a focus on efficiency and proper safety protocols.
- Managed restaurant's inventory of supplies and ingredients and stocked supplies, minimizing waste and ensuring timely restocking of essential items.
- Maintained perfect cleanliness and organization of the kitchen, making sure to adhere to all health and safety regulations.
- Assisted with the training of new kitchen staff, providing guidance on regulated procedures and best practices.
Sales Associate
Quay Sunglasses
Fresno
12.2022 - 05.2023
- Provided excellent customer service by assisting customers with picking out the correct product for their needs and resolved all issues they may have had.
- Managed POS system and handled customer transactions, returns, and exchanges efficiently, maintaining a high level of accuracy and professionalism.
- Maintained an organized and visually appealing sales floor by stocking shelves, arranging displays, and managing inventory.
- Stayed up-to-date on knowledge of product offerings and promotions to effectively assist customers and drive sales.
- Collaborated with employees effectively on executing sales strategies in order to improve overall sales for the store.
- Took over 40 phone calls per shift for customers inquiring about products and pricing.
Education
High School Diploma -
Hoover High School
Fresno, CASkills
- Point of sale knowledge
- Customer service expert
- Collaborative team player
- Quick and eager learner
- Problem solver
- Cash-handling expert
- Customer service
Timeline
Sales Associate
Hustler Hollywood
12.2024 - 10.2025
Cook/Cashier
Wingstop
10.2023 - 03.2025
Sales Associate
Quay Sunglasses
12.2022 - 05.2023
High School Diploma -
Hoover High School