Nathaniel Savino
Bozeman,MT
Summary
I have worked a lot of different jobs and would consider myself very well rounded and wise for my age. I have a lot experience talking to customers and dealing with customers. I take pride in my work and have a high attention for detail. I work well with others or by myself and I am a natural born leader. I give maximum effort, no matter the task at hand.
Overview
6
6
years of professional experience
Work History
HVAC Technician
Mountain Heating & Cooling Service
09.2023 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Traveled to job sites for both scheduled and emergency appointments.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
Head of Operations
Pristine Landscaping
11.2019 - 08.2023
- Reduced operational risks while organizing data to forecast performance trends.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reported issues to higher management with great detail.
- Mitigated business risks by working closely with staff members and assessing performance.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained new employees on proper protocols and customer service standards.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
Engineering Technician
Northeast Scientific
09.2018 - 08.2019
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
- Provided technical support for engineering projects to support accuracy and deadline management.
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
- Performed work according to project schedules and high quality standards.
- Assisted with installation, calibration and testing of engineering systems.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Completed engineering projects and tasks within established timelines and budgets.
- Implemented schematics, diagrams, and written, and verbal descriptions to effectively solve engineering project issues.
Lube Technician
Northwest Hills Chevy Dealership
07.2017 - 03.2018
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Worked alone or in team-based systems to complete up to 7 oil changes each day.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Checked fluids, tires, brakes, and other systems as part of a 172-point inspection.
- Cleaned automotive service bays and removed debris to promote organized work environment.
- Suggested additional services to customers in order to meet upsell goals.
- Conducted vehicle inspections and recorded results in database to comply with [State] vehicle inspection requirements.
- Delivered loaner vehicles to customers homes
- Delivered vehicles to other dealerships
- Prepared all new inventory vehicles for the sales lot
- Inspected and prepared used vehicles to assure safety and sale readiness
Education
No Degree - Engineering (Pre-Engineering)
Tunxis Community College
Farmington, CTNo Degree - Management
Tunxis Community College
Farmington, CTHigh School Diploma -
Canton High School
Canton, CT06.2017
Skills
- Staff Management
- Time Management
- Verbal and Written Communication
- Project Management
- Automotive Lift Operation
- Dependable and Responsible
- Telephone Etiquette
- Showroom Maintenance
- Automotive Detailing
- Customer Service
- Automotive Knowledge
Languages
Spanish
Limited Working
Timeline
HVAC Technician
Mountain Heating & Cooling Service
09.2023 - Current
Head of Operations
Pristine Landscaping
11.2019 - 08.2023
Engineering Technician
Northeast Scientific
09.2018 - 08.2019
Lube Technician
Northwest Hills Chevy Dealership
07.2017 - 03.2018
No Degree - Engineering (Pre-Engineering)
Tunxis Community College
No Degree - Management
Tunxis Community College
High School Diploma -
Canton High School
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