Nathaniel Wilson
Missouri City,TX
Summary
Proven leader in facility management, adept at boosting team morale and efficiency at MEDICAL RESORT AT PEARLAND. Excelled in training and mentoring, significantly enhancing guest relations through meticulous attention to cleaning and sanitation. Leveraged expertise in ordering supplies and maintenance to drive operational excellence, fostering a culture of continuous improvement and high-performance teams.
Overview
10
10
years of professional experience
Work History
Housekeeping Manager
FALCON POINT POST ACUTE
02.2023 - 09.2024
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Communicated repair needs to maintenance staff.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
MAINTENCE DIRECTOR
Medical Resort At Bay Area
02.2021 - 02.2023
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Maintenance Supervisor
MEDICAL RESORT AT PEARLAND
01.2019 - 03.2021
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised [Number] employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Technician
DIRECTV
01.2015 - 11.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Education
Criminal Justice
SUL ROSS STATE UNIVERSITY
Alpine, TXHigh School Diploma -
BOLING HIGH SCHOOL
Boling, TX05.1986
Skills
- Ordering cleaning supplies
- Training and mentoring
- Cleaning and sanitation
- Guest Relations
KARAOKE
I LOVE SINGING COUNTRY MUSIC
Timeline
Housekeeping Manager
FALCON POINT POST ACUTE
02.2023 - 09.2024
MAINTENCE DIRECTOR
Medical Resort At Bay Area
02.2021 - 02.2023
Maintenance Supervisor
MEDICAL RESORT AT PEARLAND
01.2019 - 03.2021
Technician
DIRECTV
01.2015 - 11.2018
Criminal Justice
SUL ROSS STATE UNIVERSITY
High School Diploma -
BOLING HIGH SCHOOL
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