Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathaniel Wise

Rockford,IL

Summary

Proactive Process Assistant recognized for creating effective tracking systems and leading impactful training sessions. Committed to enhancing workflow efficiency and safety management, with a proven history of achieving measurable performance improvements.

Overview

5
5
years of professional experience

Work History

Process Assistant

Amazon
Rockford, IL
10.2021 - Current

Created Excel tracking system for docks to minimize human error and improve accuracy in freight management.

Orchestrated in-depth analysis of physical and virtual mismatches, achieving a 4-8% increase in DEA percentages for all shifts. Led comprehensive cross-training initiatives to educate teams on PVM_HOLD, preventing virtual misplacement of current day volume and optimizing customer tracking.

Updated Vista tool to facilitate tracking of various building zones, aimed at improving accuracy and reliability of segment data throughout all shifts.

Directed comprehensive training sessions for PA and PG teams to enhance FH TWI proficiency.

Created and added equipment codes to decrease dwelling bags for sortation and in turn reduced bot departs for shift.

Process Assistant in Bays, Lanes, Docks, Quality Control and Small Sorters. Expansive knowledge in all areas of the facility in sortation.

Sales Associate

The Exchange
Kadena AFB, Japan
01.2021 - 09.2021
  • Assisted customers with product selection and inquiries, ensuring positive shopping experiences.
  • Operated point-of-sale systems efficiently, processing transactions accurately.
  • Maintained store organization and cleanliness, enhancing overall aesthetics.
  • Supported inventory management through stock replenishment and merchandise displays.

Education

High School Diploma -

Kadena Highschool
Okinawa, Japan
06.2021

Skills

  • Safety management
  • Workflow management
  • Assignment delegation
  • Management support
  • Performance monitoring
  • Process documentation
  • Verbal and written communication
  • Experienced with [technology]
  • Staff mentoring and coaching
  • Clear communication
  • Excel spreadsheets
  • Fast learner
  • Spreadsheet tracking

Timeline

Process Assistant

Amazon
10.2021 - Current

Sales Associate

The Exchange
01.2021 - 09.2021

High School Diploma -

Kadena Highschool
Nathaniel Wise