Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Wisor

Hartville,OH

Summary

Qualified Branch Sales Manager with exceptional customer service and consultative sales abilities. Offering strong track record of building loyal customer relationships to create recurring revenue. Adept at developing and implementing policies to drive store effectiveness, demonstrated over 2-year progressive career history.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Branch Sales Manager

Erie Home
01.2022 - Current
  • Led by example, exhibiting strong work ethic and consistently meeting or exceeding individual sales targets while inspiring team members to do the same.
  • Coached and mentored sales team members to enhance individual performance, ultimately contributing to the overall success of the branch.
  • Managed branch sales, customer service, finances and recordkeeping.
  • Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
  • Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.
  • Resolved customer complaints to maintain high level of satisfaction.
  • Identified areas for improvement within the branch''s processes, implementing necessary changes to optimize efficiency and profitability.
  • Cultivated a collaborative work environment by encouraging open communication among team members, promoting positive teamwork dynamics.
  • Interviewed, hired and developed team of 12 representatives.

Sales Representative

Lambert Buick GMC
09.2016 - 12.2021
  • Organized test drives for potential buyers, highlighting vehicle performance and functionalities during each engagement.
  • Participated in weekly team meetings to discuss sales goals and strategies, resulting in improved collaboration across departments.
  • Delivered exceptional customer service, fostering long-term relationships that led to repeat business and referrals.
  • Increased customer satisfaction by providing tailored advice on vehicle selection and features.
  • Maintained up-to-date knowledge on warranty policies, offering comprehensive support to clients post-purchase when required.
  • Established rapport with clients through active listening and genuine interest in their needs, ultimately guiding them towards the most suitable vehicle choice.
  • Boosted dealership sales through personalized follow-ups and relationship-building with clients.

Automotive Sales Manager

Progressive CJDR
06.2009 - 08.2016
  • Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
  • Enhanced customer satisfaction levels by providing exceptional service and addressing concerns promptly.
  • Liaised with vehicle sales representatives to review sales versus objectives, needs and growth opportunities and resolve customer complaints.
  • Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
  • Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
  • Assisted upper management in establishing annual budgets, setting realistic sales targets, and monitoring progress toward financial objectives.
  • Improved inventory management through regular analysis of sales trends, ensuring optimal vehicle selection for customers.
  • Optimized showroom layout for maximum visual appeal while also allowing easy navigation for potential buyers browsing available vehicles.

Education

High School Diploma -

Tallmadge High School
Tallmadge, OH
06.1994

Skills

  • Branch operations
  • Increasing sales
  • Sales Presentations
  • Client Relations
  • Team training and development
  • Sales Reporting
  • Quote Preparation
  • Employee Mentoring
  • Team Recruiting and Onboarding
  • Closing Techniques

Timeline

Branch Sales Manager

Erie Home
01.2022 - Current

Sales Representative

Lambert Buick GMC
09.2016 - 12.2021

Automotive Sales Manager

Progressive CJDR
06.2009 - 08.2016

High School Diploma -

Tallmadge High School

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Nathaniel Wisor