Nathan (Marina) Lundin
Portland,OR
Summary
Reliable, outgoing, and connective individual, who developed strong leadership and customer service skills within a very fast-paced retail environment. Utilizes worthwhile and substantial communication skills, team coordination, problem-solving abilities, and effective sales skills. Capable of driving real results and contributing positively to any team environment.
Overview
1
1
year of professional experience
Work History
Retail Keyholder
GameStop
Valparaiso, IN
10.2024 - 06.2025
- Assisted in opening and closing store operations, ensuring security and compliance.
- Supported inventory management by organizing stock and conducting regular counts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of sales floor to enhance shopping experience.
- Collaborated with team members to achieve daily sales goals, many exceeded by large amounts, and improve customer satisfaction.
- Operated point-of-sale systems efficiently during peak hours to facilitate transactions.
- Stored security alarm codes and keys and made routine code changes.
- Monitored merchandise displays for compliance with visual merchandising standards.
- Participated in training sessions to learn product knowledge and sales techniques effectively.
- Spearheaded promotional events within the store to increase brand awareness and drive customer engagement.
- Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
- Participated in regular team meetings to discuss performance metrics, set goals, identify areas for improvement and share best practices.
- Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
- Developed strong relationships with customers by actively engaging in conversation about their needs/preferences.
- Worked with store manager to create employee schedules.
Education
High School Diploma -
Valparaiso High School
ValparaisoSkills
- Store operations
- Cash handling accuracy
- Employee training
- Sales proficiency
- Merchandise display
- Brand representation
- Loss prevention strategies
- Customer service
- Cross-selling
- Customer service management
- Cash handling
- Workplace safety
Timeline
Retail Keyholder
GameStop
10.2024 - 06.2025
High School Diploma -
Valparaiso High School