Nathan Wilson
Warren,MI
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizations. I've been working since the ages of 14-15 and my motivation to be a useful team member has never slowed since then. With over 5 years of management experience at the dock and 4+ years at Magna as an operator/team leader i have always held myself to a high standard and work hard!
Overview
7
7
years of professional experience
Work History
Manager
WaterFront Fuels
11000 Freud Street
05.2019 - Current
- Oversee daily operations and take full responsibility for ensuring the establishment operates efficiently and maintains high standards.
- Lead, supervise, and train all employees, establishing clear expectations for performance, customer service, professionalism, and workplace standards.
- Successfully trained employees across all areas of their responsibilities, helping maintain a knowledgeable, dependable, and high-performing team.
- Build and maintain strong relationships with customers by providing exceptional service and addressing concerns promptly and professionally.
- Handle a wide range of customer and employee situations, including complaints, conflicts, unexpected problems, and high-pressure circumstances, while maintaining a calm and solutions-oriented approach.
- Manage staffing, shift responsibilities, employee performance, opening and closing procedures, and other day-to-day managerial duties.
- Coach and mentor employees to improve performance, reinforce standards, and create a positive and productive work environment.
- Serve as a trusted leader and primary point of contact for employees and customers, consistently demonstrating professionalism, reliability, and accountability.
- Maintain a strong focus on customer satisfaction and employee morale while balancing the operational needs of the business.
- Use strong communication, organization, and problem-solving skills to keep daily operations running smoothly.
- Maintain high standards of cleanliness, organization, safety, and overall presentation.
- Successfully manage competing priorities and make effective decisions independently in a fast-paced environment.
Production Operator
Magna Aim Systems
14253 Frazho Rd
10.2022 - 06.2026
- Trained new operators on safety protocols, machinery operation, and quality control procedures.
- Collaborated with team members to streamline production processes and improve workflow efficiency.
- Monitored production metrics to maintain compliance with industry regulations and company policies.
- Implemented process improvements that enhanced product quality while reducing waste in operations.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
Education
High School Diploma -
Warren Woods Tower High School
Warren, MISkills
- Staff training
- Performance management
- Key performance indicators
- Decision-making
- Task delegation
- Task assignment
- Team management
- Policy development
- Safety procedures
- Time management
- Work prioritization
- Customer service
Timeline
Production Operator
Magna Aim Systems
10.2022 - 06.2026
Manager
WaterFront Fuels
05.2019 - Current
High School Diploma -
Warren Woods Tower High School