Nathret Martin
Lampasas,TX
Summary
Experience in fast-paced environments as a hardworking employee with customer service, multitasking, and time management abilities.
Overview
4
4
years of professional experience
Work History
Car Hopper
Storm's Drive-In
Lampasas, Texas
10.2022 - 08.2026
- Delivered food and beverages directly to customers' vehicles with a friendly demeanor.
- Managed multiple orders simultaneously, optimizing delivery time and customer satisfaction.
- Provided friendly and efficient customer service during peak hours.
- Coordinated with team members to streamline service processes and minimize wait times.
- Enhanced customer satisfaction by promptly addressing and resolving food or service complaints.
- Executed opening, closing, and shift change tasks in alignment with company guidelines to ensure smooth operations.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Ensured compliance with food safety regulations during all stages of food handling.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
- Assisted in kitchen duties, including food prep and packaging, during peak hours.
- Performed vehicle-side service with a smile, enhancing the dining experience.
- Trained new employees on job responsibilities and procedures.
Education
BBA - Business Management
University of Mary Hardin-Baylor
Belton, TX05-2028
Skills
- Food safety compliance
- Cash handling
- Order taking
- Time management
- Team collaboration
- Customer service
- Works Well Under Pressure
- Friendly attitude
Timeline
Car Hopper
Storm's Drive-In
10.2022 - 08.2026
BBA - Business Management
University of Mary Hardin-Baylor