Hi, I’m
Natira Johnson
San Jose,CA
Summary
Public Safety Officer well-versed in identifying potential risks and using common sense in high-stress situations. Public Safety Officer who remains on high alert at all times and maintains excellent coverage. Quick thinker with strong critical thinking capabilities. Public Safety Officer with extensive knowledge of law enforcement practices, investigation techniques and Parking operation.
Overview
21
years of professional experience
1
Certification
Work History
Allied Universal Security ServicesCupertino, California
Shift Supervisor(Apple)
02.2019 - Current
Job overview
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Managed staff hiring, training and supervision.
- Supervised ongoing daily production phases.
- Collaborated with other leaders and executives to direct workflow and support operations.
Stanford Department of Public SafetyStanford University
Public Safety Officer
08.2003 - 03.2017
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
George Washington Caver High School
High School Diploma
1994
University Overview
Skills
- Corporate Training Programs
- Video Conferencing
- Time Management
- Quality Assurance
- Attention to Detail
- Relationship Building
- Orientation and Onboarding
- Problem-solving abilities
- Lesson Planning
- FileMaker Pro
- Compliance Training
- Public Speaking
- Classroom expertise
- Lectures and Discussions
- Employee Performance Reviews
- Course Materials Development
- Problem-Solving
- Team Exercises
- Employee presentations
- New Employee Training
- Staff Training
- Clear Communication
- Performance Evaluation
- Class Scheduling
- Policy Development
Certification
- ICS-100 Incident Command System
- ICS-200 Incident Command System
- ICS-700 Incident Command System
- Personal Protective Equipment
- CPR and First Aid
- Forklift
- OC Spray
- Gas Mask
Timeline
Shift Supervisor(Apple)
Allied Universal Security Services
02.2019 - Current
Public Safety Officer
Stanford Department of Public Safety
08.2003 - 03.2017
George Washington Caver High School
High School Diploma
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