Natishia Edwards
Havelock,NC
Summary
Highly organized professional with a strong background in management, retail, and customer service. Skilled in coordinating medical office administrative and clerical duties to provide exceptional customer service support. Known for maintaining organization to ensure efficient patient services and optimal patient flow.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Service Deli Assistant
Food Lion
Havelock, NC
09.2023 - Current
- Prepared food items and maintained extensive product knowledge to enhance customer service.
- Maintained high standards for freshness and sanitation.
- Provided excellent customer service by responding to customer inquiries promptly and professionally.
- Sell products by providing customers with information to make product-related decisions
Dietary Aide
Cherry Point Bay Nursing And Rehabilitation Center
Havelock, NC
03.2023 - 09.2023
- Cooked and prepared food orders, paid close attention to detail to ensure the accuracy of special dietary requirements, and maintained clean and sanitary conditions.
- Ensured patients and families received the highest quality of service attentively and responsively.
- Worked as part of a team and interacted with diverse customers and staff members
Deli Team Lead
Walmart
Havelock, NC
05.2005 - 01.2023
- Managed hiring, scheduling, employee supervision, training, and task delegation.
- Developed goals for deli team members to meet department objectives.
- Ensured customer satisfaction by providing friendly service and resolving customer issues promptly.
- Provided guidance to ensure compliance with food safety regulations.
- Analyzed sales data to identify areas of improvement within the deli department.
Education
Associate of Science - Health Science/ Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
Clearwater, FL07-2024
Skills
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing/ Registration
- HIPAA Compliance
- Medical Records Management
- Data Entry
- Release of Information
- Billing Cycle
- Claims Appeal Process
- Medical Billing Knowledge
- Third-Party Billing
- Basic Coding Skills for ICD-10 and CPT
Certification
- HIPAA Essentials for Healthcare Professionals Certificate
References
References available upon request.
Timeline
Service Deli Assistant
Food Lion
09.2023 - Current
Dietary Aide
Cherry Point Bay Nursing And Rehabilitation Center
03.2023 - 09.2023
Deli Team Lead
Walmart
05.2005 - 01.2023
Associate of Science - Health Science/ Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
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