Nato Garcia III
Nampa ,ID
Summary
Results-driven manager with extensive experience in inventory management and customer satisfaction. Proven ability to enhance operational efficiency and resolve complaints, ensuring high service standards.
Overview
25
25
years of professional experience
Work History
Manager
Roger's Tire Pros
Caldwell, ID
05.2001 - 08.2026
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed daily operations of tire sales and service department.
- Supervised staff to ensure high-quality customer service standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer complaints through effective communication and problem-solving skills.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coordinated inventory management to maintain stock levels and product availability.
- Implemented training programs for new employees on safety protocols.
- Developed schedules to optimize workforce efficiency and coverage.
- Recruited and hired qualified candidates to fill open positions.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Nampa HIgh School
Nampa, ID06-1990
Skills
- Sales management
- Sales strategy
- Sales techniques
- Customer satisfaction
- Customer service
- Complaint resolution
- Effective communication
- Problem solving
- Operational efficiency
- Inventory management
- Staff management
- Staff scheduling
- Shift scheduling
- Expense tracking
- Quality control
- Project planning
- Goal setting
- Supplier relationship management
- Vendor management
- Team leadership
- Disciplinary techniques
- Time management
- Sales management
Timeline
Manager
Roger's Tire Pros
05.2001 - 08.2026
High School Diploma -
Nampa HIgh School