Natori Tate
Choctaw
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail and Customer Service Associate
Ollies Bargain Outlet
12.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Choctaw High School
Choctaw, OK05.2024
Certified CNA-Phlebotomy-EKG Technician - Health Sciences
Eastern Oklahoma County Technology Center
Choctaw, OK05.2024
Skills
- Customer Service
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Patient Transfers
- HIPAA Compliance
- Problem Resolution
- Team Collaboration
- Product Knowledge
- Guest Services
- Stock replenishment
- Assertiveness
- Money handling abilities
- Blood collection techniques
Certification
- CNA - Certified Nurse Assistant
- CET - EKG Technician
- Phlebotomy Instructor
Timeline
Retail and Customer Service Associate
Ollies Bargain Outlet
12.2022 - Current
High School Diploma -
Choctaw High School
Certified CNA-Phlebotomy-EKG Technician - Health Sciences
Eastern Oklahoma County Technology Center
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