Natosha Koslowsky

Client care analysis. I worked escalated complaint tickets where I would make out bound calls to my customers in regards to a variety of nature's. Whether for online banking issue, fee concerns interest concerns and more. The accounts I handled were Direct deposit accounts, credit cards, loans, and business banking accounts of all natures.

My job was to make out bound calls and emails to my customers in regards to a variety of concerns that had been escalated to my department. I worked all lines of business conducted research and provided resolutions. Prior to this position I worked in collections and was also a skip tracer for a year and half.