Natrina Garcia
Ivins
Summary
Thrives in high-volume environments. Passionate about providing positive experiences for customers and employees alike.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Mail Carrier
USPS
St. George
06.2024 - Current
- Sorted and delivered mail to designated routes efficiently.
- Managed daily delivery schedules and route adjustments.
- Collected outgoing mail from various locations along the route.
- Followed safety protocols while operating delivery vehicles.
- Provided friendly customer service at all times while delivering mail.
- Assisted other carriers with their routes as needed during peak periods.
- Sorted mail for delivery, arranging mail in delivery sequence.
Server Shift Leader
First Watch
St George
10.2010 - 06.2024
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
Lincoln High School
City Of Los Angeles, CASkills
Reliability & Work Ethic
- Customer Relationship Management
- Team Player
- Attention to detail
- Customer Service & Conflict Resolution
- Multitasking in Fast-Paced Environments
Timeline
Mail Carrier
USPS
06.2024 - Current
Server Shift Leader
First Watch
10.2010 - 06.2024
Lincoln High School