Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Natyra Tucker

Atlanta,GA

Summary

Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills.

Overview

9
9
years of professional experience

Work History

Waitress

Blu lagoon bar and bistro
Atlanta, GA
03.2022 - 06.2024
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Processed payments accurately using cash registers or POS systems.
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.
  • Developed positive relationships with regular customers through friendly conversation.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Claims Adjuster-WFH

State Farm
Atlanta, GA
08.2017 - 01.2022
  • Interpreted policy language to determine coverage for insureds under various lines of business.
  • Maintained accurate documentation of all claim activity within designated system.
  • Utilized computer systems such as Microsoft Office Suite and specialized software programs used by the company.
  • Drafted statement of loss to summarize damages, payments and underlying policy coverage.
  • Communicated with personnel and legal counsel on claims involving litigation.
  • Communicated effectively with policyholders, providing updates and explaining claim processes.

Front Desk Receptionist

Feminist Women's Health Center - Atlanta
Atlanta, GA
03.2015 - 07.2017
  • Responded to customer inquiries via phone, email, and in person.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Greeted customers warmly and made them feel welcome.
  • Handled sensitive information in a confidential manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.

Education

Associate of Science - Licensed Pratical Nurse

South College
Atlanta, GA
03-2026

Associate of Science - Dental Hygiene

Georgia State University
Atlanta, GA

Skills

  • Menu Recommendations
  • Customer Service
  • Order Accuracy
  • Safe Food Handling
  • Guest Relations Management
  • Price memorization
  • Payment Processing
  • Upselling techniques

Accomplishments

  • Employee of the month-2018,2021.2022

Timeline

Waitress

Blu lagoon bar and bistro
03.2022 - 06.2024

Claims Adjuster-WFH

State Farm
08.2017 - 01.2022

Front Desk Receptionist

Feminist Women's Health Center - Atlanta
03.2015 - 07.2017

Associate of Science - Licensed Pratical Nurse

South College

Associate of Science - Dental Hygiene

Georgia State University

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Natyra Tucker