Natyra Tucker
Atlanta,GA
Summary
Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills.
Overview
9
9
years of professional experience
Work History
Waitress
Blu lagoon bar and bistro
Atlanta, GA
03.2022 - 06.2024
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
- Processed payments accurately using cash registers or POS systems.
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Claims Adjuster-WFH
State Farm
Atlanta, GA
08.2017 - 01.2022
- Interpreted policy language to determine coverage for insureds under various lines of business.
- Maintained accurate documentation of all claim activity within designated system.
- Utilized computer systems such as Microsoft Office Suite and specialized software programs used by the company.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Communicated with personnel and legal counsel on claims involving litigation.
- Communicated effectively with policyholders, providing updates and explaining claim processes.
Front Desk Receptionist
Feminist Women's Health Center - Atlanta
Atlanta, GA
03.2015 - 07.2017
- Responded to customer inquiries via phone, email, and in person.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Greeted customers warmly and made them feel welcome.
- Handled sensitive information in a confidential manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Education
Associate of Science - Licensed Pratical Nurse
South College
Atlanta, GA03-2026
Associate of Science - Dental Hygiene
Georgia State University
Atlanta, GASkills
- Menu Recommendations
- Customer Service
- Order Accuracy
- Safe Food Handling
- Guest Relations Management
- Price memorization
- Payment Processing
- Upselling techniques
Accomplishments
- Employee of the month-2018,2021.2022
Timeline
Waitress
Blu lagoon bar and bistro
03.2022 - 06.2024
Claims Adjuster-WFH
State Farm
08.2017 - 01.2022
Front Desk Receptionist
Feminist Women's Health Center - Atlanta
03.2015 - 07.2017
Associate of Science - Licensed Pratical Nurse
South College
Associate of Science - Dental Hygiene
Georgia State University
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