Natyra Tucker
Atlanta,GA
Summary
Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills.
Overview
9
9
years of professional experience
Work History
Waitress
Blu lagoon bar and bistro
Atlanta , GA
2022.03 - 2024.06
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
- Processed payments accurately using cash registers or POS systems.
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Claims Adjuster-WFH
State Farm
Atlanta , GA
2017.08 - 2022.01
- Interpreted policy language to determine coverage for insureds under various lines of business.
- Maintained accurate documentation of all claim activity within designated system.
- Utilized computer systems such as Microsoft Office Suite and specialized software programs used by the company.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Communicated with personnel and legal counsel on claims involving litigation.
- Communicated effectively with policyholders, providing updates and explaining claim processes.
Front Desk Receptionist
Feminist Women's Health Center - Atlanta
Atlanta , GA
2015.03 - 2017.07
- Responded to customer inquiries via phone, email, and in person.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Greeted customers warmly and made them feel welcome.
- Handled sensitive information in a confidential manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Education
Associate of Science - Licensed Pratical Nurse
South College
Atlanta, GA2026-03
Associate of Science - Dental Hygiene
Georgia State University
Atlanta, GASkills
- Menu Recommendations
- Customer Service
- Order Accuracy
- Safe Food Handling
- Guest Relations Management
- Price memorization
- Payment Processing
- Upselling techniques
Accomplishments
- Employee of the month-2018,2021.2022
Timeline
Waitress
Blu lagoon bar and bistro
2022.03 - 2024.06
Claims Adjuster-WFH
State Farm
2017.08 - 2022.01
Front Desk Receptionist
Feminist Women's Health Center - Atlanta
2015.03 - 2017.07
Associate of Science - Licensed Pratical Nurse
South College
Associate of Science - Dental Hygiene
Georgia State University
Similar Profiles
Reginald SpiveyReginald Spivey
Bartender at Blue Lagoon Bar & GrillBartender at Blue Lagoon Bar & Grill
ASHLEY KING SIMPSONASHLEY KING SIMPSON
Bartender/Waitress/Hostess at Blu Seafood Restaurant & BarBartender/Waitress/Hostess at Blu Seafood Restaurant & Bar
Kiara CoonsKiara Coons
Food Runner at BLU Restaurant & BarFood Runner at BLU Restaurant & Bar