Open To Work
Natzma Nelson
El Paso
Work Preference
Summary
Dynamic Customer Service Representative with a proven track record at Shaw's Supermarket, excelling in customer relations and problem resolution. Skilled in active listening and data entry, I consistently enhance customer satisfaction and foster strong relationships, ensuring a seamless experience and effective solutions for clients.
Overview
1
1
Certification
Work History
Customer Service Representative
Shaw's Supermarket
Patient Service Representative
Care One at Sharon
Home Care Aide
Flourishing Agency
Public Service Worker
Self Employed Services
Education
High School Diploma - High School Education
Catherine McCauley
New York, NY06.1995
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Computer proficiency
- Payment processing
- Client relations
- Customer satisfaction measurement
- Professional telephone demeanor
- Scheduling
- Follow-up skills
- Product knowledge
- Paperwork processing
- Administrative support
- Clerical support
- Customer education
- Product and service solutions
- Multi-line phone talent
- Sales expertise
- Recordkeeping strengths
- Product promotion
- Brand representation
- Quality assurance controls
- Sales closing
Accomplishments
I have more years experience in Customer service and dealing with the public service.
I know how to deal with complicated people based on different cultures with their approach.
I am a fast learner willing to accept training and what the company brings. I have many certificates for Security, Customer Service and Healthcare as well. I am striving for excellence.
Certification
* Security
* Home health Aide/ Certified Nursing Assistant
* Customer Service
* Cooking
Additional Information
I can fax, copy, I can email ✉️, cash$, and I like to learn new things and willing to accept training at all times.
Languages
French
Native or Bilingual
German
Elementary
English
Full Professional
Timeline
Customer Service Representative
Shaw's Supermarket
Patient Service Representative
Care One at Sharon
Home Care Aide
Flourishing Agency
Public Service Worker
Self Employed Services
High School Diploma - High School Education
Catherine McCauley
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