Navdeep Kaur
Westland,MI
Summary
Experienced professional with a background in fast-paced environments seeking to transition into a new field. Proven ability to connect with customers and facilitate positive interactions, both with clients and co-workers. Committed to leveraging transferable skills in a dynamic and collaborative setting to thrive and contribute to team success.
Overview
3
3
years of professional experience
Work History
Sales Associate & Inventory Control Specialist
Lumi Foods
08.2021 - 08.2022
- Answered emails and record orders
- Fulfilled orders before cut off and update inventory
- Responded to and redirected general communications with specialty sales and communicated with wholesale clients regarding orders
- Helped in increasing productivity
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
Customer Servicer
Cheema Bros Meat Shop
10.2020 - 01.2021
- Served customers with respect, politeness and quickness which resulted in increase in the number of buyers by 10% within 1 month
- Recorded inventory at the end of the day to keep it updated
- Handled complete shop successfully alone for 1 week because of absence of rest of staff resulted in increase in salary by $1 per hour
- Managed more than 10 customers together on my own by completing order which resulted in the increase in reputation of customer servicing at the shop
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Met customer call guidelines for service levels, handle time and productivity.
- Exhibited high energy and professionalism when dealing with clients and staff.
Sales Associate
Preet Collection
06.2019 - 03.2020
- Assisted customers by introducing new material and helping in finding best choice resulted in increase in popularity of shop by 20% in complete city
- Promoted organization on social media using a self-made advertisement resulted in rise in sale
- Aided boss in tying up with another shop in different city resulted in expansion in profit
- Helped customers locate products and checked store system for merchandise at other sites.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Post-Degree Diploma - Business Administration
Langara College
Vancouver, BC05.2022
Bachelor of Technology - Electrical Engineering
Guru Nanak Dev Engineering College
06.2019
Skills
- Responsible team leader
- Excellent written and verbal communication skills
- Teamwork and Collaboration
- Multi-tasking strength
- Time Management
- Problem-solving skills
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Sales Associate & Inventory Control Specialist
Lumi Foods
08.2021 - 08.2022
Customer Servicer
Cheema Bros Meat Shop
10.2020 - 01.2021
Sales Associate
Preet Collection
06.2019 - 03.2020
Bachelor of Technology - Electrical Engineering
Guru Nanak Dev Engineering College
Post-Degree Diploma - Business Administration
Langara College
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