NAVEEN PELLURU
Dallas,TX
Summary
Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Manager
T-Mobile
06.2022 - Current
- Lead IT modernization and Digital Transformation initiatives across Digital, ERP, Cloud, and Data & Analytics (D&A) streams
- Execute large, strategic, cross-enterprise digital experience initiative over $20 million
- Oversee the delivery of IT Managed Support Services to ensure high availability and performance
- Develop and implement strategies to continually improve customer engagement experience, and overall IT health
- Oversee the risk review for core platforms, ensuring right placement and product mapping via structured assessment tools to achieve compliance with policies and procedures.
- Conduct regular reviews of operational risks and controls across Core Accounts, proactively identifying areas for improvement.
- Managed change effectively during major transitions, minimizing disruptions to ongoing operations while delivering desired outcomes.
- Conduct analysis and monitoring of client and segment relationships to mitigate risk and improve decision-making.
- Lead delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms
- Developed comprehensive reports for senior leadership outlining project progress, key metrics, challenges faced, and proposed solutions.
- Conduct regular multi-level customer cadences and ensure timely escalation support enablement to de-risk IT services and programs
Client Partner - Senior Manager
Virtusa
12.2020 - 04.2022
- Manage complex business-IT-vendor collaboration across a diverse set of stakeholders for agile delivery
- Managing project life cycle entailing RFQ/RFI, RFP response, proposal defense, project estimation, requirements gathering, gap analysis, business process re-engineering, issue resolution & post implementation support
- Coordinating delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms
- Interfacing with clients for business need gathering, conducting system analysis and finalizing technical / functional specifications and high-level design documents for the project
- Developing end-to-end WBS (Analysis only/A&D/Work Order) for a project and its corresponding releases with appropriate phases
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction
Senior Manager
Genpact
02.2019 - 08.2020
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
- Developed proposals and presentations for internal and external audiences
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities
- Modified inventory control programs to maintain and enhance annual business plan
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements
Consultant Program Manager
Verizon Data Services
05.2017 - 02.2019
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Developed detailed plans based on broad guidance and direction
- Established team priorities, maintained schedules and monitored performance
- Streamlined and monitored quality programs to alleviate overdue compliance activities
Project Manager
United Health Group
01.2012 - 05.2017
- Maintained tactical control of project budgets and timelines to keep teams on task and under-budget
- Partnered with project team members to identify and quickly address problems
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands
- Led team meetings to assess project progress and plan appropriately to meet delivery targets
Project Assistant
Yantra Software Pvt. Ltd
08.2009 - 12.2011
- Provided technical support to project stakeholders to help meet project objectives.
- Improved project efficiency by streamlining processes and implementing time-saving strategies.
- Facilitated communication between team members regarding project tasks and deadlines
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
Education
Bachelor of Science - Computer Science And Engineering
Jawaharlal Nehru Technological University
Ananthapur06-2009
Skills
- Budget administration
- Operational risk management
- Strategic planning
- Risk mitigation strategies
- Product strategy
- Portfolio management
- Customer segmentation
Certification
- IBM Information Management
- Professional Scrum Master
- Lean Six Sigma Yellow Belt
- Academy for Healthcare Management's (250)
Timeline
Senior Manager
T-Mobile
06.2022 - Current
Client Partner - Senior Manager
Virtusa
12.2020 - 04.2022
Senior Manager
Genpact
02.2019 - 08.2020
Consultant Program Manager
Verizon Data Services
05.2017 - 02.2019
Project Manager
United Health Group
01.2012 - 05.2017
Project Assistant
Yantra Software Pvt. Ltd
08.2009 - 12.2011
- IBM Information Management
- Professional Scrum Master
- Lean Six Sigma Yellow Belt
- Academy for Healthcare Management's (250)
Bachelor of Science - Computer Science And Engineering
Jawaharlal Nehru Technological University
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