Overview
Work History
Education
Skills
Timeline
Generic

Naviana Sharpe

Willingboro,NJ

Overview

3
3
years of professional experience

Work History

Cashier

Bjs Wholesales Club
09.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Program Facilitator

Upward Bound Program
09.2021 - 06.2023
  • Helped high school students with math & science.
  • Prepare for an academic future at College/University.
  • In-person academic trips to show the students different jobs and industries to work in.
  • Monitored field trips and special events to maintain safety and increase attendee retention.
  • Provided ongoing support to participants beyond the duration of the program, reinforcing key learnings through follow-up resources and check-ins as necessary.

Cashier/Sales Associate

Party City
10.2022 - 04.2023
  • Handling customers on the front end of the store making sure everything is well.
  • I took care of deliveries, spoke to customers regarding orders, and helped promote different sales throughout the week.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.

Cashier/Customer Service Cashier

Stop & Shop
01.2022 - 06.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Bachelor of Arts - Hospitality, Sports, Events & Tourism

Montclair State University
Montclair, NJ
05.2025

High School Diploma -

Rosa Parks Arts High School
Paterson, NJ
06.2021

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Money Handling
  • Organizational abilities
  • Written and verbal communication
  • Problem-Solving

Timeline

Cashier

Bjs Wholesales Club
09.2023 - Current

Cashier/Sales Associate

Party City
10.2022 - 04.2023

Cashier/Customer Service Cashier

Stop & Shop
01.2022 - 06.2022

Program Facilitator

Upward Bound Program
09.2021 - 06.2023

Bachelor of Arts - Hospitality, Sports, Events & Tourism

Montclair State University

High School Diploma -

Rosa Parks Arts High School

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Naviana Sharpe