Summary
Overview
Work History
Education
Skills
Timeline
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NAVJOT KAUR

Fremont,CA

Summary

Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Diligently pursue every chance to capture new business by monitoring properties, organizing lead data and maintaining efficient schedules. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Overview

2
2
years of professional experience

Work History

Real Estate Assistant

Remax Gold Realty
10.2020 - 09.2021
  • Developed and deployed marketing collateral to promote properties and drive sales.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Kept contacts organized with [Software] system to maintain readiness for future mailings.
  • Coordinated appointments to show marketed properties.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Monitored territory and capitalized on potential sales opportunities by contacting owners and setting up meetings.
  • Prepared purchase agreements and disclosures and used [Software] to complete paperwork.
  • Managed filing system, entered data and completed other clerical tasks.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Answered, responded to and transferred over [Number] daily phone calls on multi-line phone system.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Answered and quickly redirected large volume of calls on central system.
  • Achieved [Result] by double-checking accuracy of [Type] forms and [Action].
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Office Administrator

Chief Development Inc.
08.2019 - 09.2020
  • Delivered clerical support by handling range of routine and special requirements.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
  • Achieved and maintained top client satisfaction and retention by managing project deliverable accuracy and alignment with specifications.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.

Education

High School Diploma -

Humber College
Toronto, ON
09.2020

Associate of Science - Pre Health Science

Humber College
Toronto, ON
09.2017

Skills

  • Judgment and Decision Making
  • Task Prioritization
  • Verbal and Written Communication
  • Resource Coordination and Allocation
  • Schedule Management
  • Document and File Management
  • Confidentiality and Data Protection
  • Research and Analytical Skills
  • Multitasking and Time Management
  • Ease with Computers and Technology
  • Microsoft Office Suite
  • Appointment Coordination

Timeline

Real Estate Assistant

Remax Gold Realty
10.2020 - 09.2021

Office Administrator

Chief Development Inc.
08.2019 - 09.2020

High School Diploma -

Humber College

Associate of Science - Pre Health Science

Humber College

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