Summary
Overview
Work History
Skills
Timeline
Generic

Navjot Singh

Massapequa,NY

Summary

Accomplished leader with a proven track record, adept in crisis management and financial reporting. Excelled in fostering teamwork, driving cost reductions, and enhancing customer loyalty. Negotiated beneficial vendor contracts and improved operational efficiencies, significantly contributing to organizational growth. Skilled in problem-solving and strategic planning, ensuring excellence across all levels of operations.

Overview

11
11
years of professional experience

Work History

Shift Leader

Dunkin Donuts
02.2024 - Current
  • Promote a team environment, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.
  • Assist management with monthly inventory control and weekly ordering.
  • Supervise both front line and staff in performance of their duties.
  • Prepare items according to customer needs.
  • Increased customer loyalty through personalized interactions, building rapport with clients.
  • Hold guests as highest priority and role model exceptional guest service.
  • Manage cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Hotel General Manager

Red Huts Resort
03.2021 - 10.2023
  • Increased hotel occupancy rates through effective marketing strategies, partnerships with local businesses, and revenue management techniques.
  • Developed comprehensive budget plans, closely monitoring expenses and optimizing cost-saving opportunities.
  • Managed daily operations for smooth functioning of the hotel, ensuring high-quality standards in all departments.
  • Ensured compliance with industry regulations as well as health and safety guidelines within all aspects of hotel operations.
  • Managed and supervised the organization of big events such as conferences, weddings, and special gatherings.
  • Streamlined front office procedures to enhance efficiency and improve check-in/check-out experiences for guests.
  • Established strong relationships with vendors, negotiating favorable contracts for goods and services vital to hotel operations.

Finance and Accounting Manager

Sarvdharam Teerthsabha
06.2013 - 02.2021
  • Strengthened internal communication channels between finance team members through regular meetings and collaborative tools.
  • Mentored junior staff members, fostering a supportive work environment that encouraged professional growth.
  • Drove cost reduction initiatives by identifying inefficiencies in existing processes and suggesting improvements based on best practices.
  • Assessed risks and opportunities, implementing strategies to mitigate potential losses and maximize gains.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Negotiated contracts with service providers or suppliers, securing favorable terms that supported program sustainability.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed successful fundraising strategies for increased financial support and resources allocation.
  • Enhanced community outreach by organizing and participating in various events and campaigns.

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Customer Service Management
  • Conflict Resolution

Timeline

Shift Leader

Dunkin Donuts
02.2024 - Current

Hotel General Manager

Red Huts Resort
03.2021 - 10.2023

Finance and Accounting Manager

Sarvdharam Teerthsabha
06.2013 - 02.2021

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Navjot Singh