Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Navjot Singh

Massapequa,NY

Summary

Experienced labor worker with a proven track record of success in maintenance, repair, and general labor. Thrives in fast-paced, high-volume environments and excels at multitasking. Adaptable to flexible work schedules and shifts. Demonstrates expertise in operating a wide range of hand and power tools. Consistently delivers excellent work performance as both an individual contributor and a valuable team member. Known for exceptional attendance and punctuality. Possesses strong customer service skills, effectively communicating with clients, contractors, and teams to understand their needs, resolve issues, and ensure satisfaction.

Overview

12
12
years of professional experience

Work History

Shift Leader

Dunkin Donuts
02.2024 - Current
  • Promote a team environment, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.
  • Assist management with monthly inventory control and weekly ordering.
  • Supervise both front line and staff in performance of their duties.
  • Prepare items according to customer needs.
  • Increased customer loyalty through personalized interactions, building rapport with clients.
  • Hold guests as highest priority and role model exceptional guest service.
  • Manage cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Worksite Supervisor

SDTS Construction Inc.
11.2019 - 10.2023
  • Supervised daily construction activities, ensuring projects met quality standards and deadlines.
  • Coordinated with engineers, architects, and laborers to maintain smooth workflow.
  • Inspected work progress and ensured compliance with safety regulations and construction plans.
  • Resolved on-site issues and coordinated problem-solving with contractors and management.
  • Streamlined communication across departments to facilitate efficient information exchange and collaboration.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Developed work schedules for team members to maximize shift coverage.
  • Adapted quickly to changing project requirements, demonstrating flexibility in planning and execution strategies as needed.

Handyman

SDTS Construction Inc.
03.2016 - 11.2019
  • Assisted in minor masonry, painting, and welding work as needed.
  • Operated power tools, drills, saws, and other construction equipment safely and efficiently.
  • Maintained a clean and organized work environment to ensure smooth construction operations.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Demonstrated adaptability through proficiently handling diverse repair requests from clients across various industries.

Hotel General Manager

Red Huts Resort
01.2013 - 03.2016
  • Collaborated with team members to ensure high-quality guest experiences, resulting in positive reviews and repeat clientele.
  • Coordinated with housekeeping teams to ensure rooms were prepared in a timely manner for arriving guests.
  • Conducted regular inventory checks to maintain stock levels for essential supplies, minimizing shortages or delays.
  • Maintained detailed records of guest preferences to personalize their stay experiences and encourage loyalty.
  • Trained new staff members on resort policies, procedures, and best practices, fostering a positive work culture.
  • Organized special events and activities for guests, contributing to an engaging resort experience.
  • Created promotional materials highlighting resort amenities, attracting new clientele and increasing bookings.
  • Enforced policies and procedures to increase efficiency.

Skills

  • Strategic Issue Analysis
  • Team-Oriented Approach
  • Risk Evaluation
  • Crisis Mitigation
  • Informed Decision Making
  • Analytical Thinking
  • Streamlined Task Coordination
  • Thorough Process Oversight
  • Effective Time Management
  • Customer Service Excellence

Languages

Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Shift Leader

Dunkin Donuts
02.2024 - Current

Worksite Supervisor

SDTS Construction Inc.
11.2019 - 10.2023

Handyman

SDTS Construction Inc.
03.2016 - 11.2019

Hotel General Manager

Red Huts Resort
01.2013 - 03.2016

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Navjot Singh