Hi, I’m
Navpreet Kaur
Manteca,California
Summary
Dynamic real estate professional with an active California license and a proven track record at eXp Realty, LLC. Expert in client needs assessment and negotiation, fostering strong relationships that drive repeat business. Bilingual in English and Punjabi, I excel in property marketing and delivering exceptional customer service, ensuring smooth transactions and satisfied clients.
Overview
8
years of professional experience
Work History
EXp Realty, LLC
Real Estate Agent
04.2025 - Current
Job overview
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Communicated with clients to understand property needs and preferences.
Citco Trans Inc
Accountant
11.2018 - 01.2025
Job overview
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Executed billing tasks and recorded information in company databases.
- Liaised with accounting team for seamless workflow.
- Reviewed invoices for accuracy and completeness prior to issuing payments.
- Maintained high accuracy in financial records, diligently coding and entering invoice data into accounting system.
- Ensured compliance with company policies by diligently monitoring discounts, late fees, and other adjustments applied to client accounts within the invoicing system.
- Maintained accurate records of invoicing and payment activities in compliance with company and legal requirements.
- Fostered better communication with vendors, established regular update meetings to discuss account statuses and resolve issues.
- Reduced invoice discrepancies by thoroughly reviewing purchase orders, contracts, and receipts before billing clients.
- Contributed to cost savings, identified and resolved billing errors through meticulous review of invoice terms and calculations.
- Suggested process improvements to invoice procedures to streamline workflow.
- Maintained accurate financial records by updating client information in accounting software and reconciling account balances regularly.
- Supported company's cash flow management, monitored outstanding invoices and prioritized payments according to due dates.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving billing disputes with diplomacy and professionalism.
Dmv Tracy California
DMV Clerk
10.2017 - 11.2018
Job overview
- Ensured compliance with state laws by verifying required documentation for vehicle title transfers and registrations.
- Assisted in training new employees on proper procedures for handling diverse tasks within the office, enhancing team productivity.
- Facilitated smooth customer interactions by addressing questions or concerns regarding DMV policies in a clear and concise manner.
- Handled sensitive personal information with discretion while assisting customers in obtaining identification cards or updating their records accordingly.
- Consistently met daily quotas for processed transactions, contributing to overall office efficiency and success.
- Maintained a high level of accuracy when entering data into the DMV system, reducing errors and improving overall efficiency.
- Managed high-stress situations effectively, maintaining a calm demeanor while assisting frustrated or upset clients.
- Increased customer satisfaction by providing knowledgeable assistance with DMV rules, regulations, and procedures.
- Provided excellent service to customers seeking driving permits or license renewals, resulting in positive feedback from clients.
- Contributed to a secure environment by conducting thorough background checks on applicants for driver''s licenses and identification cards.
Education
Khalsa College Amritsar, Punjab India Amritsar, India
Bachelor in Commerce from Accounting , Business Administration
05-2007
Skills
- Active California real estate license
- Proficient in Microsoft office
- Negotiation expertise
- Social media marketing
- Property marketing
- Client needs assessment
- Traditional marketing
- Excellent teamwork
- California association of realtors
- New home salesmanship
- Property information filing
- FLUENT IN English, punjabi, hindi ,urdu
Languages
Hindi
Full Professional
English
Full Professional
Timeline
Real Estate Agent
EXp Realty, LLC
04.2025 - Current
Accountant
Citco Trans Inc
11.2018 - 01.2025
DMV Clerk
Dmv Tracy California
10.2017 - 11.2018
Khalsa College Amritsar, Punjab India
Bachelor in Commerce from Accounting , Business Administration