Summary
Overview
Work History
Education
Skills
Timeline
Generic

Navpreet Sran

Superior Twp

Summary

Detail-oriented Certified Phlebotomy Technician skilled in drawing blood samples and ensuring patient comfort. Proven ability to collaborate with healthcare staff to enhance patient care processes while adhering to safety protocols. Experienced Store Manager with a strong track record in team leadership and operational efficiency.

Overview

2026
2026
years of professional experience

Work History

Store Manager

Jack in the Box
  • Managed daily operations, ensuring efficient store performance.
  • Oversaw cash flow and financial transactions to maintain profitability.
  • Led team scheduling, inventory ordering, and interviewing processes.
  • Implemented a fair team approach, fostering collaboration and communication.
  • Actively listened to team feedback to improve workplace morale and performance.
  • Provided coaching and support to enhance team members' skills and productivity.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Certified Phlebotomy Technician

University of Michigan
August 2023 - Current
  • Draw blood samples from patients for laboratory testing.
  • Ensure patient comfort and reduce anxiety during procedures.
  • Collaborate with healthcare staff to streamline patient care processes.
  • Maintain accurate records of specimens collected and processed.
  • Adhere to safety and sanitation protocols to prevent infection.
  • Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
  • Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
  • Organized daily work based on collection priority.
  • Exhibited strong interpersonal skills when interacting with patients from various cultural backgrounds to establish rapport quickly.
  • Upheld strict confidentiality standards to protect sensitive patient information in accordance with HIPAA regulations.
  • Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.
  • Increased patient satisfaction by addressing concerns and answering questions about the phlebotomy process.
  • Provided compassionate care for anxious patients throughout the phlebotomy process, easing fears and creating a positive experience.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Education

Phlebotomy Technician - Healthcare

Monroe Community Collage
Monroe, MI

Skills

  • Venipuncture techniques
  • Patient comfort
  • Record keeping
  • Collaboration
  • Safety protocols
  • Team leadership
  • Operational efficiency
  • Inventory management
  • Financial transactions
  • Communication skills

Timeline

Store Manager

Jack in the Box

Certified Phlebotomy Technician

University of Michigan
August 2023 - Current

Phlebotomy Technician - Healthcare

Monroe Community Collage

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