Navreen Ghuman
Fresno,CA
Summary
Experienced customer service professional with 6 years of work experience. Currently a third-year college student at Fresno State. Highly personable and adept at building rapport with customers. Skilled in addressing customer needs and resolving concerns. Seeking opportunities to apply my fast learning abilities and customer service expertise in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Front Job Receptionist
kratzer pediatrics
Fresno , CA
08.2023 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Assisted with scheduling appointments for clients and visitors.
- Greeted visitors and provided them with assistance.
Cashier
chicken shack marketplace
Fresno
04.2022 - 08.2023
- handled customer care
- greeted customers with a friendly attitude and welcomed them
- assisted with any questions they had
- issued refunds and listened to customers needs
- Performed other duties as assigned by management.
Cashier
Tillys Retail
Fresno
05.2022 - 11.2022
- upselled customers
- assisted with any questions they had
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
High School Diploma -
Bullard High School
Fresno06-2022
Some College (No Degree) - Business Finance
Fresno State University
FresnoSkills
- cashier
- customer care
- up-selling
- Scheduling
- Organization skills
- cooperative
- love too work with new people and easy to work with
- fast learner
Languages
English
Professional
Punjabi
Professional
Websites
Affiliations
- I love to go to the gym in my free time and attend a lot of school activities as well. I am able to balance school and work life really well. I am also a really organized person, therefore you wouldn't have to worry about me being late or calling out frequently. I love making new friends and being placed in new environments so I think I would be a perfect fit for this role!
Timeline
Front Job Receptionist
kratzer pediatrics
08.2023 - 08.2024
Cashier
Tillys Retail
05.2022 - 11.2022
Cashier
chicken shack marketplace
04.2022 - 08.2023
High School Diploma -
Bullard High School
Some College (No Degree) - Business Finance
Fresno State University
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