Nawal Starliper
Chambersburg,USA
Summary
Professional medical support specialist with proven experience in managing administrative duties, patient interactions, and scheduling in healthcare settings. Adept at collaborating with medical staff to ensure seamless operations and patient satisfaction, maintaining flexibility to adapt to dynamic environments. Strong skills in medical terminology, electronic health records, and patient confidentiality, paired with reliable and results-driven work ethic.
Overview
19
19
years of professional experience
Work History
Physician Office Assistant
WellSpan health
02.2022 - Current
- Maintained accurate electronic health records to facilitate seamless information sharing among healthcare professionals.
- Assisted physicians with medical procedures, ensuring high-quality patient care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Primary Class teacher
Noor Al Eyman International School
01.2012 - Current
- Developed strong relationships with parents through regular communication about student performance, goals, and needs.
- Evaluated student progress regularly using both formative and summative assessments, adjusting instruction as needed for optimal learning outcomes.
- Maintained detailed records of student progress, ensuring accurate reporting to parents during conferences and in report cards.
Switchboard operator
Meritus Medical Center
01.2020 - 01.2022
- Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers'' concerns or complaints.
- Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
Assistant Manager Sales Admin
Checkers & Rally's Drive-In Restaurants
01.2018 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Primary class teacher
Shining Star School
01.2009 - 01.2012
- Promoted a positive learning environment by establishing clear expectations and fostering open communication with students and parents.
- Increased student participation by incorporating interactive activities and group projects into lessons.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
Primary class teacher
Hera International School
01.2006 - 01.2009
- Designed daily lesson plans customized to student needs.
- Provided regular feedback to students on progress and assigned grades based on performance.
- Collaborated with colleagues to develop interdisciplinary units, enhancing the overall educational experience for students.
- Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
Education
CPR and AED - Basic Life Support
American Heart Association
01.2018
Training for ESL INSTRUCTORS -
01.2015
Bachelor of Arts - History
University of Karachi
01.2012
HHC - Computer Science
PESJ
01.2005
Skills
- Administration and operational skills
- Details-oriented
- Good verbal and written communication skills
- Attention to detail
- Manage business correspondence
- Professional in administration tasks
- Experience in Bookkeeping
- Legal familiarity
- Legal documents
- Terminology
- Excellent knowledge in Windows
- Microsoft Office
- Professional knowledge in Oracle
- Order processing
- Expertise in customer care
- Self-control
- Taking responsibility
- Strong critical thinking
- Interests of the students
- Strong organizational skills
- Manage materials
- Students’ assignments
- Modeling behavior for students
- Developing a dedication to learning
- General responsibility
Hobbies and Interests
- Sports – Billiards, Fishing, Yachting and diving
- Socializing – Community and volunteer work
- Cooking and explore recipes (Participated as Line cook)
- Admin and member of Jeddah Eateries online page
Timeline
Physician Office Assistant
WellSpan health
02.2022 - Current
Switchboard operator
Meritus Medical Center
01.2020 - 01.2022
Assistant Manager Sales Admin
Checkers & Rally's Drive-In Restaurants
01.2018 - 01.2022
Primary Class teacher
Noor Al Eyman International School
01.2012 - Current
Primary class teacher
Shining Star School
01.2009 - 01.2012
Primary class teacher
Hera International School
01.2006 - 01.2009
CPR and AED - Basic Life Support
American Heart Association
Training for ESL INSTRUCTORS -
Bachelor of Arts - History
University of Karachi
HHC - Computer Science
PESJ