Energetic automotive sales professional enthusiastic about building a long-term sales career in the industry. Friendly, outgoing, and adaptable team player.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Lead
TidalWave Auto Spa
08.2024 - 03.2025
Trained new team members by relaying information on company procedures and safety requirements.
Coached team members in techniques necessary to complete job tasks.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Associate Lead with Keys
Petsmart
01.2023 - 08.2024
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Managed store personnel by delegating tasks and supervising daily operations.
Fulfillment Associate
Equifax
03.2019 - 02.2020
Research companies and verify prospect borrowers' employment and salary.
Placed outbound calls to employers to verify employment for borrowers.
Member Service Representative
Teleperformance USA
11.2017 - 08.2018
Received calls as a license insurance agent.
Started and modified Property & Casualty policies.
Addressed member questions, complaint and concerns.
Cashier, Customer Service, Kitchen
Sicilia Pizza & Kitchen
12.2016 - 08.2017
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Computer Repair Professional
01.2012 - 01.2016
Freelance Graphic Designer
Computer 3d modeling, Texturing, Animation
Education
High school or equivalent -
DMACC
West Des Moines, Iowa
12.2019
Skills
Attention to detail
Workflow management
Operations management
Coaching and mentoring
Employee training
Cash handling
POS system operation
Team leadership
Heavy lifting
Drawer counting
Opening and closing coordination
Workplace safety
Cold calling
Certification
Property and Casualty License December 2017 to December 2020
Hospital Communications Specialist at University of Iowa Health Care Medical CenterHospital Communications Specialist at University of Iowa Health Care Medical Center