Naw(Tory) Htoo
Fort Worth,Texas
Summary
Dynamic and professional server with experience at Gangnam Rice, excelling in guest relations management and front-of-house display creation. Cultivated strong customer relationships and resolved complaints effectively, enhancing the dining experience. Proven multitasker with exceptional organizational skills, dedicated to maintaining a positive atmosphere for all guests.
Overview
9
9
years of professional experience
Work History
Server
Gangnam Rice
09.2021 - 07.2024
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported needs of three - person wait staff who attended to specific needs of countless customers daily with social relevancy and intentionality.
Volunteer
Immaculate Heart of Mary School and Church
10.2015 - 02.2020
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Education
BBA - Finance
Texas Tech University
Lubbock, TX05-2026
High School Diploma -
I.M. Terrell Academy
Fort Worth, TX06-2022
Skills
- Hostess support
- Team member support
- Front-of-house display creation
- Multitasking and organization
- Guest relations management
- Positive and professional
Timeline
Server
Gangnam Rice
09.2021 - 07.2024
Volunteer
Immaculate Heart of Mary School and Church
10.2015 - 02.2020
BBA - Finance
Texas Tech University
High School Diploma -
I.M. Terrell Academy
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