Nayalee Figueroa Rivera
Orlando,FL
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Operations Supervisor
United Parcel Service, UPS
08.2019 - Current
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Motivated and trained employees to maximize team productivity.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL08.2022
Skills
- Focus and Follow-Through
- Training Management
- Employee Supervision
- Performance Improvement
- Team Leadership
- Production planning
- Attention to Detail
- Relationship Building
- Management
- Task Delegation
- Administration and Operations
- Staff Training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Supervisor
United Parcel Service, UPS
08.2019 - Current
Bachelor of Science - Psychology
University of Central Florida
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