Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nayat Gomez Cespedes

Midlothian

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

1
1
year of professional experience

Work History

Associate

Walmart
09.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Substitute Teacher

Trinity Basin Preparatory
04.2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supervised lunchroom and recess activities.

Sales Associate

Rolke Greenhouse
03.2024 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Bachelor of Science - Forensic Science

West Virginia University
Morgantown, WV
05-2029

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Cash handling
  • Customer engagement
  • Flexible schedule
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Korean
Elementary

Timeline

Associate

Walmart
09.2024 - Current

Substitute Teacher

Trinity Basin Preparatory
04.2024 - Current

Sales Associate

Rolke Greenhouse
03.2024 - 05.2024

Bachelor of Science - Forensic Science

West Virginia University