Naydeana Steppe
Michigan City,IN
Summary
Enthusiastic leader with extensive experience at Dunebrook, excelling in staff management and relationship development. Demonstrated ability to enhance team productivity and program quality through strategic decision-making and effective mentoring. Strives to create a collaborative work environment that fosters continuous learning. Aiming to leverage leadership skills to propel organizational success further.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Healthy Families Supervisor
Dunebrook
Michigan City, USA
01.2018 - Current
- Document all interactions with families in Salesforce.
- Review staff documentation to assist in monitoring adherence to program and agency policies.
- Monitor employee productivity levels on a regular basis to identify areas of improvement.
- Conduct quality assurance activities to ensure standards are maintained and participate in continuous quality improvement initiatives.
- Provide consistent reflective supervision weekly to address case challenges, refine helping abilities, and offer crisis management support to Healthy Families Family Support Specialists.
- Carry out responsibilities in accordance with the program and agency policies (Healthy Families America Critical Elements) including interviewing, hiring and training employees and etc.
- Assist in and conduct team meetings as directed by the Program Director.
- Participate in agency Leadership Team meetings and staff meetings.
- Support agency by participating in community education fairs, events and work-related group activities.
- Evaluate staff performance, coach for improvement, and resolve employee complaints.
- Maintain updated knowledge through continuing education and advanced training.
- Work effectively in team environments to make the workplace more productive.
- Past experience planning and organizing Playgroups.
Family Support Specialist and Parent Partner Liaison
Dunebrook
Michigan City, USA
01.2014 - 12.2017
- Worked alongside families to identify their needs and achieve goals.
- Supported families in developing parenting and life skills through structured curriculum.
- Enhanced familial bonds through various activities.
- Connected families to valuable community resources to strengthen protective factors and reduce risks for abuse and neglect.
- Served as a liaison between families and service-providing organizations.
- Captured all family interactions in the Datatude platform.
- Reported suspicions of child abuse, neglect, or homicidal and suicidal thoughts to the Department of Child Services.
- Mitigated potential crises.
- Safeguarded sensitive information continuously.
- Defined standards and criteria for Parent Partners' roles.
- Recruited, trained, and supervised Parent Partners.
Education
Master of Social Work - Health
Indiana University Northwest School of Social Work
Gary, IN01.2013
Bachelors of Science - Public Affairs/ Health Service Administration
Indiana University Northwest
Gary, IN01.2010
Skills
- Staff management
- Relationship building
- Training and mentoring
- Decision-making
- Coachability and willingness to learn
- Leadership skills
- Communication, interpersonal, and organizational skills
- Research and analytical skills
- Microsoft Office
Volunteer Experience
Dunebrook, October 2008-December 2010
Performed clerical duties, assembled newsletters, inventoried donations, and attended Nurturing Program Facilitator Training.
Activities
- Phi Alpha Honor Society, 2011
- The National Society of Leadership and Success, 2010
- Phi Alpha Alpha Honor Society, 2009
Certification
Breastfeeding Specialist Certification, January 31, 2024
References
References available upon request.
Timeline
Healthy Families Supervisor
Dunebrook
01.2018 - Current
Family Support Specialist and Parent Partner Liaison
Dunebrook
01.2014 - 12.2017
Master of Social Work - Health
Indiana University Northwest School of Social Work
Bachelors of Science - Public Affairs/ Health Service Administration
Indiana University Northwest
Similar Profiles
Kristen WoodardKristen Woodard
Public Education Facilitator at Dunebrook Inc.Public Education Facilitator at Dunebrook Inc.
Albert MillsappAlbert Millsapp
Lead Line Cook/perp Cook at Taco Bell RestaurantLead Line Cook/perp Cook at Taco Bell Restaurant
Ismail KirunduIsmail Kirundu
Onsite Coordinator at Focus Workforce ManagementOnsite Coordinator at Focus Workforce Management
Sandi RobinsonSandi Robinson
Executive Director at Silver Birch LivingExecutive Director at Silver Birch Living
Taylor WilkinsTaylor Wilkins
Pet Sitter at Stefany ThomasPet Sitter at Stefany Thomas