Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nayeli Chavez

Arlington,Texas

Summary

Experienced in effectively managing and resolving challenging customer situations. Consistently demonstrates professionalism and empathy to ensure the satisfaction of both guests and management. Proven track record of handling difficult issues and finding innovative solutions. Strong communication and problem-solving abilities to navigate complex customer interactions with ease, maintaining a positive and solution-oriented approach.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Insurance Auto Auctions
Dallas-Fort Worth, TX
01.2020 - 02.2025
  • Attending customers with any questions or concerns regarding vehicle payments, title handling questions and annual regustration along with Multi-tasking a high volume of phone calls
  • I was also responsible for Expense Management it will consist of reviewing invoices provided by repair shops, storage facilities and tow companies i would carefully review and create a voucher to ensure fair and correct compensation

Server/Shift Leader

Don Mario's
Arlington, TX
01.2016 - 12.2019
  • As a shift leader my responsibilities will consist of providing the best customer service with answering any questions or concerns regarding daily food menu, Beverage menu and prices along with making daily restaurant reservations

Education

High School Graduate -

Lamar High School
Arlington, TX
06.2019

Skills

  • Cash handling
  • Front desk
  • Customer service
  • Bilingual
  • Hospitality
  • Guest services
  • Analysis skills
  • Team Leader
  • Computer skills
  • Communication skills
  • Expense Management

Timeline

Customer Service Representative

Insurance Auto Auctions
01.2020 - 02.2025

Server/Shift Leader

Don Mario's
01.2016 - 12.2019

High School Graduate -

Lamar High School
Nayeli Chavez