Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nayeli Dominguez

Modesto,CA

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and streamline cash handling processes, ensuring accuracy and satisfaction. Recognized for fostering a positive team environment while effectively resolving customer complaints.

Overview

9
9
years of professional experience

Work History

Server

Pho 7 Anh
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barista

Starbucks
05.2022 - 02.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Assistant Manager

Dennys Restaurant
09.2016 - 05.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

Medical Admin Assistant Certification -

Job Corp
San Jose, CA

High School Diploma -

Peter Johansen High School
Modesto, CA
05.2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Pho 7 Anh
09.2024 - Current

Barista

Starbucks
05.2022 - 02.2024

Assistant Manager

Dennys Restaurant
09.2016 - 05.2022

Medical Admin Assistant Certification -

Job Corp

High School Diploma -

Peter Johansen High School