Nayeli Martinez
Fontana,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Kay Jewelers Outlet
Ontario, CA
10.2022 - Current
- Assisted customers with items, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Handled returns and exchanges according to company policies.
- Recommended, selected and located merchandise based on customer desires.
- Received and displayed product shipments on store retail shelves upon delivery.
Secretary
MCJ Transportation
Fontana, CA
05.2019 - 04.2023
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
Customer Service Cashier
Mother nutrition
Fontana, CA
01.2021 - 05.2022
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Complied with all health and safety regulations while performing job duties.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Cashier
Dds discount
Fontana, CA
04.2019 - 11.2021
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Education
High School Diploma -
AB Miller High School
Fontana, CA05-2020
Skills
- Order Processing
- Customer Needs Assessment
- Business Development
- Inventory Control
- Conflict Resolution
- Teamwork and Collaboration
- Listening Skills
- Customer Service
- Client Service
- Multi-tasking strength
- Positive and professional
Timeline
Sales Associate
Kay Jewelers Outlet
10.2022 - Current
Customer Service Cashier
Mother nutrition
01.2021 - 05.2022
Secretary
MCJ Transportation
05.2019 - 04.2023
Cashier
Dds discount
04.2019 - 11.2021
High School Diploma -
AB Miller High School