Nayeli Navarro
Las Vegas,NV
Summary
Dynamic Supervisor with proven success at The Love Store, enhancing customer satisfaction through effective problem-solving and team leadership. Skilled in operations management and inventory control, I trained staff to optimize performance and implemented merchandising strategies that improved store presentation. Committed to fostering a positive work environment and achieving operational excellence.
Positive, collaborative, and solutions-oriented professional with strong organizational and leadership skills.
Overview
2
2
years of professional experience
Work History
Supervisor
The Love Store
11.2023 - Current
- Supervised daily operations to ensure efficient customer service and store presentation.
- Trained new staff on store procedures and product knowledge, enhancing team performance.
- Managed inventory levels, coordinating restocking to optimize product availability.
- Implemented store merchandising strategies, improving visual appeal and customer engagement.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Monitored employee performance, providing feedback to foster a positive work environment.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Supervised daily operations, ensuring team adherence to safety protocols and quality standards.
- Helped store management meet standards of service and quality in daily operations.
Education
High School Diploma -
Mojave High School
Las Vegas, NVSkills
- Coaching and guidance
- Goal oriented
- Team leadership
- Customer service
- Operations management
- Inventory control
- Documentation and reporting
- Problem-solving
- Multitasking Abilities
- Adaptability and flexibility
- Interpersonal skills
- Reliability
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
The Love Store
11.2023 - Current
High School Diploma -
Mojave High School