Nayeli Reyes
Pacoima,CA
Summary
Responsible leader and trustworthy team player who is punctual and detail oriented. Organizes and manages simultaneous tasks to support the team and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support and experience. Proven ability to build and maintain strong client relationships.
Overview
7
7
years of professional experience
Work History
Appointment Setter
G & H Solutions
03.2025 - 01.2026
- Engaged with potential clients via phone to arrange appointments for home construction projects, emphasizing strong customer service skills.
- Executed administrative duties, including data entry and professional email correspondence.
Guest Service Advocate
Target
04.2023 - 03.2025
- Supported customer satisfaction by managing merchandise returns and overseeing order pickup procedures.
- Managed front end cashier break and lunch times, maintaining workflow and customer service standards.
- Exhibited exceptional customer service skills to enhance client satisfaction.
Shift Leader
Jack In The Box
05.2019 - 04.2023
- Managed team compliance with food safety and sanitation protocols to uphold quality assurance.
- Trained new employees on procedures and customer service excellence.
- Implemented regular cleaning protocols to maintain a hygienic and professional work environment.
Education
NHA certified -
Phlebotomy Training Specialist
Glendale, CA09.2025
Psychology
College of the Canyons
Santa Clarita, CA04.2023
High School Diploma -
Cesar Chavez Learning Academies ArTES Magnet
San Fernando, CA06-2016
Skills
- Customer Service
- Time management
- Microsoft (Excel, Word), Google Docs,
- Dedicated work ethic
- Communication Skills
- Multi-tasking
- Detail oriented
- Excellent telephone etiquette
Languages
English
Spanish
Timeline
Appointment Setter
G & H Solutions
03.2025 - 01.2026
Guest Service Advocate
Target
04.2023 - 03.2025
Shift Leader
Jack In The Box
05.2019 - 04.2023
Psychology
College of the Canyons
NHA certified -
Phlebotomy Training Specialist
High School Diploma -
Cesar Chavez Learning Academies ArTES Magnet