Nayeli Ruiz-Gonzalez
Fresno,CA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and schedule management, honed at Good Appliance and Gerardo's Tacos. Excelled in multitasking and problem-solving, significantly enhancing operational efficiency. Proficient in cash handling and bilingual communication, adept at delivering exceptional service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Receptionist
Good Appliance
06.2019 - 08.2020
- Scheduled appointments and conducted follow-up calls to clients
- Confirmed appointments, communicated with clients, and updated client records.
- Answered multi-line phone system and enthusiastically greeted callers
- Responded to inquiries from callers seeking information
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Volunteer
Girl Scouts
08.2023 - 06.2024
- Maintained clean, neat, and operational facilities to serve program needs
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Assisted with special events and programs
- Used strong interpersonal communication skills to convey information to others
- Provided guidance and support to participants to promote memorable experiences
Cashier
Gerardo's Tacos
05.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service
- Accurately and efficiently served orders to customers at window
Education
High School Diploma -
Sunnyside High
1019 S Peach Ave, Fresno, CA 93727 05-2023
California State University, Fresno
5241 N Maple Ave, Fresno, CA 9374005-2027
Skills
- Customer service
- Cash handling
- Attention to detail
- Quick adaptability
- Bilingual
- Multitasking
- Problem-solving
- Schedule management
- Organization skills
- Telephone skills
Timeline
Volunteer
Girl Scouts
08.2023 - 06.2024
Cashier
Gerardo's Tacos
05.2023 - 08.2024
Receptionist
Good Appliance
06.2019 - 08.2020
High School Diploma -
Sunnyside High
California State University, Fresno
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