Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nayeli Vasquez

Columbus,OH

Summary

Motivated, bilingual Client Service Coordinator with proven administrative, problem-solving, and customer relations skills. Collaborative and driven, with a clear focus on putting clients first and supporting team needs. Well-organized, flexible, and computer-savvy.

Overview

2
2
years of professional experience

Work History

Client Service Coordinator

Vasquez Landscaping
Columbus, OH
08.2023 - Current
  • Greeted incoming customers to provide immediate, friendly and knowledgeable support.
  • Scheduled and confirmed appointments based on customer availability.
  • Maintained client relationships and listened to needs and pain points to provide strategic internal feedback.
  • Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
  • Developed strong relationships with clients through regular contact and follow-up communication.
  • Scheduled meetings with prospective and existing clients to optimize long-term business success.
  • Translated documents from English to Spanish and vice versa with accuracy and attention to detail.
  • Interpreted phone conversations between people who spoke different languages fluently.
  • Reviewed and translated documents, forms and technical materials in both English and Spanish.
  • Organize and stock office supplies

Nanny

Roxana Argueta
Canal Winchester, OH
04.2023 - Current
  • Assisted children with daily activities, such as dressing, bathing, and feeding.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Observed children during snack time to prevent choking.
  • Performed light housekeeping duties related to childcare such as laundry or meal preparation.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Created nurturing, safe environments to promote emotional, social, and intellectual growth.
  • Provided a safe environment for the children through supervision and guidance of their activities.
  • Taught life skills, including personal hygiene and organization.
  • Maintain and organize pantry

Education

Ohio Virtual Academy
Maumee, OH
06-2025

Skills

  • Client relationship building
  • Problem solving
  • Reliability and trustworthiness
  • Active listener
  • Team collaboration
  • Good Telephone Etiquette
  • Computer skills
  • Flexible and adaptable
  • Microsoft office
  • Organizational skills
  • Data entry
  • Merchandise stocking
  • Proper stacking and storage

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Client Service Coordinator

Vasquez Landscaping
08.2023 - Current

Nanny

Roxana Argueta
04.2023 - Current

Ohio Virtual Academy

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Nayeli Vasquez