Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Manager
FLORIDA CHILDREN'S CENTER FOR GASTROENTEROLOGY
ORLANDO
12.2020 - Current
Travel medical assistant (traveling to 5 different offices every week)
Front desk check-in/check out.
Verified patient insurance coverage and collected required co-payments.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Perform office procedures.
Called and faxed pharmacies to submit prescriptions and refills.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Answered multi-line phone system.
Patient scheduling.
New patient referrals.
Requesting specialist prior authorizations for office visits.
Performed medical records management, including filing, organizing and scanning documents.
Prior authorizations for biologic's/medications.
Procedures orders/authorizations for procedures.
Regularly evaluated employee performance and provided feedback.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Enhanced staff performance through regular training, mentoring, and professional development opportunities.
Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
Secretary
Kool Kid's PPEC
Orlando, FL
09.2018 - 07.2019
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered phone and enthusiastically greeted callers.
Maintained daily report documents.
Entered data into system and updated customer contacts with information to keep records current.
Billing- Medicaid.
Register new patients.
Education
Medical Assistant Certification -
IT OF CENTRAL FL Vocational & Technical School
Orlando, FL
09.2020
High School Diploma -
Lake Nona High School
Orlando, FL
06.2018
Skills
Bilingual- Ability to fluently speak in English & Spanish